Getting it home, and getting it inside
Buying the furniture is the easy part. Getting a sofa through a stairwell, or a mattress into a second floor apartment on a wet Tuesday, is the part that goes wrong. Most of what decides whether delivery day is smooth happens before anybody arrives.
Step by step
- 1
Measure the way in before you buy
The doorway, the turn on the stairs, the lift, the tight corner in the hallway. Write the numbers down and bring them with you. This is the step that prevents almost every delivery problem.
- 2
Tell us about the access
Which floor, whether there is a lift, whether a truck can park close, and whether there is a buzzer or a gate. Awkward access is not a problem when it is known in advance.
- 3
Clear the path the night before
Move the shoes, the plants and the coat rack out of the hallway, take pictures off the wall along the route, and decide where the piece is going before it arrives.
Starting from
Not listed here yet. Ask in the showroom or send a message.
- Anybody buying something larger than fits in a car
- People in apartments with lifts, narrow stairwells or awkward parking
- Anybody who would rather not carry a mattress up two flights themselves
About furniture delivery
Clear the route, not just the room. Move anything from the hallway, take pictures off the walls along the way, and know where the piece is going. If a door has to come off its hinges, take it off beforehand.
Measure the narrowest point before you buy and bring the number in. Most problems are avoidable at that stage. A two piece sectional, or a sofa with legs that unscrew, gets in where a single fixed frame will not.
What this usually involves buying
Sofas
Read the guideBeds
Read the guideCome and sit on it
Bring your measurements. The doorway, the turn at the top of the stairs, and the wall it has to go against. Those three numbers prevent most of the problems.